So maybe today's the day you want to perform what is called a "knife-edge cutover" of BlackBerry Enterprise Server 4.0 or 4.1 from one computer to another.
"Oh, joy," you say to yourself.
But you're in luck, because the BlackBerry Technical Knowledge Center has just posted a How-To document that walks you through the process. I've linked to this document below this post.
Because this is fairly detailed stuff I will refer you to the Document for the detailed, well, deets.
But if you want a top-level view of the procedure involved, I'll tell you there are five general steps involved.
On the BlackBerry section of Experts-Exchange, one of the most-read thread these days is "BlackBerry Enterprise Server-Email Not Synching Properly In Inbox." Link below.
Started by NTJOCK, the thread involves two issues. One, that synchro happens too quickly, causing spam to replicate to the BlackBerry which requires a "synch now" to clear it.
The second issue is way more complicated, I promise you that.
The BlackBerry Technical Knowledge Center has just posted a new support document entitled Unable to integrate a POP3 email account after changing messaging and collaboration servers.
This happens when, after messaging servers are changed, a BlackBerry device user working with BlackBerry Internet Service can't integrate or receive emails from a POP3 email account.
The document tells us that when a mail server is changed, it takes a few days for the DNS (Domain Name System) servers to update the IP (Internet Protocol) address.
Rather than just have you wait, this document (linked below) provides a five-step resolution.
While the instructions I cited for removing the "Sent from my BlackBerry Wireless Handheld" tagline does not work on the Pearl, BBHub reader and ardent ham radio guy David Kozinn provides this solution for performing that action on the BlackBerry Pearl.
"On the Pearl, go into the messages list, and press the menu key (the one to the left of the trackball)," David advises. "Scroll down to and select "Options," then "Email Settings" and make sure that "Use Auto Signature" is set to "Yes." You'll then be able to change your signature.
But then David adds an important point.
"Note that this procedure applies if you are using a corporate BES server," he writes. "If you\'re using a BIS server (i.e., you have an email address like someone@carrier.blackberry.net), you have to change the setting on their website."
"Can I have Desktop Manager (shown above) on two computers and use the same BB 7103e on each (not at the same time)," asks ScottPV. "I currently use the BB as a EVDO modem and data sync on one laptop and want to also use it on my Samsung Q1 (XP handtop)."
ScottPV then clarifies that he really only wants to use the 7130e on the Q1 as a modem.
"I have never been able to get the 7103e to work as a modem on my laptop without Desktop Manager and I assume the same will be true for the Q."
In a popular Experts-Exchange BlackBerry article entitled BlackBerry wireless backup restore (link below), MisUszatek asks if this is possible via BlackBerry Enterprise Server.
We have a running BES 4.1 with wireless backup enabled for all the users," MisUszatek writes. "Where and how can I manage it? I want to see what is being backed up, when and where. How do I do the partial restore on the same handheld or a full restore on the replacement phone? "
Well, hate to break this to you on the cusp of New Year's Eve, but what you are asking for isn't the easiest.
In fact, you have to stick to a BlackBerryForums thread on this very subject.
In the BlackBerry section of Experts Exchange, the fifth-most read newer thread is entitled "Upgrade BES From 3.6 to 4.1.2."
"If I run an upgrade of my BES from 3.6 to 4.1.2 do I need to get new SRP info from the network?," asks thread-starter stagetech.
Not to make matters easier, he tells us that he gas the download but cannot find the SRP code other than the one he had with his Blackberry Enterprise Server 3.6.
Top-ranked Blackberry expert garycutri has the answer.
These days, the fourth most read question/answer sequence on the BlackBerry section of Experts-Exchange has to do with Error 15000. It seems to be related to BlackBerry Mobile Data Service not exactly making beautiful music with BlackBerry Enterprise Server.
Specifically, BlackBerry Enterprise Server eazstream wants to know what's happening.
In a thread he's started called "event log error message event ID : 15000 Source: BlackBerry Mobile Data Service" (link below) he writes that he keeps on getting this error message daily on his event log under application tab on my BB server... event ID: 15000 Source: BlackBerry Mobile Data Service Type: Error Category: None
Next, eazstream informs us of the Description (or lack thereof) he obtains when he looks into this issue:
But then you hit a rough patch. Say you jes' can't seem to ignite the font exporting process when you try to export a theme.
You see an error code like the one at the top of this post.
Better to light a candle than to curse the darkness.
On this blog, the "candle" becomes a workaround or resolution. Similar to that recommended in a newly posted BlackBerry Technical Knowledge Center Support document entitled, "Failed to start font explorting process when trying to export a theme."
There are two possible causes for this. Each has a Resolution (not the New Year's type, but the workaround type.
I've been counting down the ten most-read BBHub posts of 2006.
According to our server logs, #5 was "Here's how to unlock the BlackBerry Pearl."
I've been noticing that these "unlock" threads get lots of traffic. And since this thread went up on September 20- the week after the much-anticipated Pearl was released- I knew when I posted it that this one would be exceedingly popular.
The post (click the Read link below) is a walk-through of how Howard Forums Member ChrisDressler approached the issue.
"We have a centralized calendar and contact list in Exchange Public Folders and would like to wireless sync with this," writes FASTECHS. Is this possible?
Well, it sure is. Drawing on a BlackBerryForums thread devoted to the subject, 2006's top-rated Experts-Exchange BlackBerry expert garycutri offers these tips:
In the third-most read newer thread on the BlackBerry section of Experts-Exchange, member sarniscool admits that his first ever BlackBerry Enterprise Server installation attempt is giving him fits.
"How do I set this user up so that they can receive emails from the BES server,?" sarniscool asks. He writes that he already has downloaded the Desktop Manager, gone into the server and created a profile and generated and sent a password to use to activate the BlackBerry
"I typed that password in and activated from the BlackBerry, he writes."I've waited for about 30 minutes and nothing is happening. The server shows that it is initializing under status, but nothing else is changing."
His real wish in this regard is for step-by-step instructions.
These are, in fact provided by garicutri, the top-ranked BlackBerry expert on Experts Exchange.
BlackBerry 8700g user and BlackBerryForums.com Member Jaime says just that in his new thread that he has entitled, Red LED on Missed Calls." (Link below this post).
"I think that I lost that feature (maybe never had). When I miss a call, I would like to have the red led flashing, just like incoming email," he writes. "How can I do that?"
"Edit the profile for it and change the repeat notification to LED," advises fellow BBForums Member dkf747, otherwise known as "Talking BlackBerry Encyclopedia."
Yes, dkf747, but Jaime's already tried that.
"Is not working," writes Jaime in a follow-up post. "I tried before with no luck. Any clue?"
Kind of stumped on this one, BBHub readers. What's should Jaime do about his apparently dead red LED?
I've been counting down the ten most-read BBHub posts of 2006.
